Rachel Murray

Design leader and inclusive design advocate


ex-Civic Hall,  


ex-Government of Ontario 

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past clients

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Rachel Murray

I’m a design leader with experience leading UX, service design, research, and product management on Agile development teams for enterprise, governments, non-profits, and startups. My passion is designing products that help people connect, engage, and tame complexity. I'm still adding content to this profile, but excited to connect with people with shared passions and interests.

Rachel’s expertise

Explore Rachel's key skills, specialized expertise, and industry preferences below.

User Experience Design (UX)
User Interface Design (UI)
Workshop Design
Design Research
Service Design
Service Design
Product Management
Industry experience
Social Impact
Public Sector
Non-Governmental Organization
Rachel Murray

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Areas I'm passionate about

As creative leaders with a shared commitment to quality, collaboration, and creativity, we're proud to pursue out most meaningful work and deliver the best every time.

Physical and mental health are critical to us thriving as people - I have a passion for neurodiversity and mental wellbeing and am looking or collaborators interested in this space (product design, events etc.)


UX design and research

Experience in Web and mobile applications designing wireframes and prototypes, and conducting ethnographic research to ensure our features meet user and business needs to drive growth. If it's a design deliverable chances are I've made one

UI/UX Design
Usability Research
Rachel Murray

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Rachel in action

See Rachel Murray's work to see the extent of their creative portfolio.

City of New York


⚕️Public Health
👩🏼‍💼Local Governance
🗣️Learning Ecosystems
System Design
As Director of Product Design at Civic Hall Labs, I managed the team building of the ReferNYC Open Data Exchange. As product manager and design researcher I used community-centred desisng to build several digital products, resulting in the software being procured by the City of New York.

I believe in Neol

A member of the Neol Creative Leaders community

I'm excited and impressed by what Neol is doing in creating a holistic community and product infrastructure that meets the needs of both creatives and clients. We've long had a need for more community spaces and marketplaces to allow for collaboration across locations, sectors/domains, levels of seniority and passions. Neol is the first place I can anticipate finally cracking the code on this and may just be my favorite new creative 'home'.

Rachel Murray
Rachel Murray
Design leader and inclusive design advocate