YEARS

Mikko Kiviniemi

Lead product designer

ex-Dentsu,

ex-Frog,

ex-Finnair,

ex-Futurice

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past collaborations

Mikko is creative problem solver who has dedicated his career to make a change in the world with design. With all aspects of digital design from business design to service design and UX, Mikko can lead your efforts in creating the best possible customer experience that will reach your business goals.

Mikko’s expertise

Explore Mikko's key skills, specialized expertise, and industry preferences below.

Skills

User Experience Design (UX)

Product Design

Concept Design

Business Strategy

Design Strategy

Expertise

UX/UI/IxD

Service Design

Strategy & Business Design

Industry experience

Aviation

E-Commerce

Fintech

Software

Consumer Goods /Retail

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Share your challenge and work with Mikko

PASSIONS

Areas I'm passionate about

As creative leaders with a shared commitment to quality, collaboration, and creativity, we're proud to pursue out most meaningful work and deliver the best every time.

MAIN PASSION

🙋🏼‍♂️ Digital Wellbeing

With rising polarisation in the world, we should put our efforts in finding ways to have productive dialog.

💭 Intellectual Property

💸 Poverty

Portfolio

Creating digital products your customers actually want to use and will pay for

With over 20 years' experience in the domain of customer experience Mikko has the skill set to tackle the most hairiest challenges you have related to creating a profitable business through an excellent customer experience.

Conversion Rate Optimization

Mobile App Design

Product Design

UI/UX Design

User Experience Design

Share a challenge with Mikko

Share your challenge and work together with Mikko

Share a challenge

showcase

Work in Focus

See Mikko Kiviniemi's work to see the extent of their creative portfolio.

Consulting & Advising

A game changer for Biathlon

Mobile App Design

UI/UX Design

User Experience Design

Product Design

This award-winning app brings the thrills of the sport biathlon to your phone. The key features are an innovative real-time competition second screen mode, the ability to follow your favorite athletes and read their statistics in a simple manner.

Consulting & Advising

Leading Finnair to new heights

Design Sprints

Web Mobile

+3 more

A multi-year and multi-project program to renew the internet booking engine (IBE) and website for Finnair, the Finnish national air carrier. Managed design leadership and hands-on UX work throughout the initial prototyping, validation, and testing leading to production design

Innovating a global D2C commerce experience

Consulting & Advising

Innovating a global D2C commerce experience

User Experience Design

UI/UX Design

+3 more

End-to-end customer experience related to purchasing phones and accessories, supporting the post-purchase flow from order delivery to the end of the device lifecycle. With the release add-to-cart increased the percentage by double-digits, and overall conversion was raised significantly.