M
K
20+
YEARS

Mikko Kiviniemi

Lead product designer

ex-Dentsu,  

ex-Frog,  

ex-Finnair,  

ex-Futurice 

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past clients

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Mikko Kiviniemi

Mikko is creative problem solver who has dedicated his career to make a change in the world with design. With all aspects of digital design from business design to service design and UX, Mikko can lead your efforts in creating the best possible customer experience that will reach your business goals.

Mikko’s expertise

Explore Mikko's key skills, specialized expertise, and industry preferences below.

Skills
User Experience Design (UX)
Product Design
Concept Design
Business Strategy
Design Strategy
Expertise
UX/UI/IxD
Service Design
Strategy & Business Design
Industry experience
Aviation
E-Commerce
Fintech
Software
Consumer Goods /Retail
Mikko Kiviniemi

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PASSIONS

Areas I'm passionate about

As creative leaders with a shared commitment to quality, collaboration, and creativity, we're proud to pursue out most meaningful work and deliver the best every time.

With rising polarisation in the world, we should put our efforts in finding ways to have productive dialog.

Offerings

Creating digital products your customers actually want to use and will pay for

With over 20 years' experience in the domain of customer experience Mikko has the skill set to tackle the most hairiest challenges you have related to creating a profitable business through an excellent customer experience.

Conversion Rate Optimization
Mobile App Design
Product Design
UI/UX Design
User Experience Design
Mikko Kiviniemi

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Share your challenge and work together with Mikko

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showcase

Mikko in action

See Mikko Kiviniemi's work to see the extent of their creative portfolio.

A game changer for Biathlon
Consulting & Advising
International Biahtlon Union

A game changer for Biathlon

Mobile App Design
UI/UX Design
User Experience Design
Product Design
This award-winning app brings the thrills of the sport biathlon to your phone. The key features are an innovative real-time competition second screen mode, the ability to follow your favorite athletes and read their statistics in a simple manner.
Leading Finnair to new heights
Consulting & Advising
Finnair

Leading Finnair to new heights

Design Sprints
Web Mobile
+3 more
A multi-year and multi-project program to renew the internet booking engine (IBE) and website for Finnair, the Finnish national air carrier. Managed design leadership and hands-on UX work throughout the initial prototyping, validation, and testing leading to production design
Innovating a global D2C commerce experience
Consulting & Advising
Nokia Phones

Innovating a global D2C commerce experience

User Experience Design
UI/UX Design
+3 more
End-to-end customer experience related to purchasing phones and accessories, supporting the post-purchase flow from order delivery to the end of the device lifecycle. With the release add-to-cart increased the percentage by double-digits, and overall conversion was raised significantly.

I believe in Neol

A member of the Neol Creative Leaders community

I believe that Neol can open completely new frontiers and challenges for me to grow as a professional and human being.

Mikko Kiviniemi
Mikko Kiviniemi
Lead product designer