YEARS

Jess Raymond

Brand + Product + Design + Creative + Org. Consultant

ex-Capital Group,

ex-Ticketmaster,

ex-Match.com,

ex-Evite

A change maker with a path via research, UX, strategy, and marketing at global B2B, and B2C organizations. Jess views challenges with the full customer journey in mind and evangelizes customer-centered thinking to unite groups to solve business and customer needs. Data-driven insights, AI, empathy, and storytelling are her tools to develop strategies that engage consumers across all touchpoints.

Jess’s expertise

Explore Jess's key skills, specialized expertise, and industry preferences below.

Skills

Creative Consulting

Digital Consulting

Product Design

Marketing

Business Strategy

Expertise

Sales & Marketing

UX/UI/IxD

Strategy & Business Design

Service Design

Product Management

Industry experience

Entertainment

Financial Services

Fintech

Marketing & Advertising

Technology

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PASSIONS

Areas I'm passionate about

As creative leaders with a shared commitment to quality, collaboration, and creativity, we're proud to pursue out most meaningful work and deliver the best every time.

MAIN PASSION

📚 Access to Quality Education

🗣️ Learning Ecosystems

🏕️ Sustainable Cities

🧑‍🤝‍🧑 Population Change

🌱 Climate Change

Portfolio

Brand, Experience, Design and Creative Strategy

Examples include competitive analysis, research/insights, ecosystem and journey mapping, and value prop. development, prototypes, concept and content strategy and development, implementation guidelines, and communication materials

Brand Strategy & Positioning

Branding & Identity

Consulting

Consumer & Market Research

Insights

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showcase

Work in Focus

See Jess Raymond's work to see the extent of their creative portfolio.

Projects

Digital Transformation

Transformation

Capability Building

User Experience Design

Strategy

Measurement + Analysis

Properties were disjointed, and inefficient to maintain, and user journeys no longer supported clients’ or business needs. Set vision, drove collaboration, and delivery for multi-platform, multi-language redesign of 18 sites into a single mobile-enabled experience for 6m+ global clients.

Projects

Product Design/Strategy & Innovation

💰Income Inequality

❤️‍🩹Good Health & Well-being

+5 more

Using design sprints and rapid prototyping, developed a successful service to engage retirement plan participants to increase participation rates and savings in employer-offered plans. Included mobile and desktop experiences, content marketing, and evergreen, seasonal, and launch campaign materials.

Projects

Product Launch Campaign

Campaign Planning

Creative Storytelling

+3 more

Drove strategic planning, creative, and positioning for the launch of a new financial product suite that became the fastest-growing product in industry history, beating all goals and expectations.