C
M
25+
YEARS

Cindy McKissock

Product and Design Strategy Executive

ex-Fannie Mae,  

ex-International Monetary Fund 

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past collaborations

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Cindy McKissock

My product, design, data, and engineering background in B2B & B2B2C finance and affordable housing gives me a unique and comprehensive understanding of product strategy, enabling me to collaborate with clients and stakeholders with deep empathy and deliver maximum business value through meaningful experiences for customers and employees. Complex, large-scale transformations are my specialty.

Cindy’s expertise

Explore Cindy's key skills, specialized expertise, and industry preferences below.

Skills
Digital Consulting
Digital Transformation
Product Management
Product Strategy
Design Strategy
Expertise
Product Management
Strategy & Business Design
UX/UI/IxD
Industry experience
Financial Services
Cindy McKissock

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PASSIONS

Areas I'm passionate about

As creative leaders with a shared commitment to quality, collaboration, and creativity, we're proud to pursue out most meaningful work and deliver the best every time.

I'm deeply passionate about digital well-being because it's fundamental to a balanced society in our tech-driven world. It's about creating healthy boundaries with technology, ensuring it enhances rather than detracts from our quality of life. I commit to advocating for and designing solutions that prioritize mental health, foster real connections, and promote inclusion. I believe in leveraging technology to improve our lives, not overwhelm them.

Portfolio

Executive Design and Product Strategy

Reimagining products, crafting better experiences, and elevating innovation capabilities to unlock hidden sources of business value with the power of human-centered design from discovery through implementation. Financial Services Specialty.

Capability Builder
Product Innovation
Transformation
Business Innovation
Consulting
Cindy McKissock

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Share your challenge and work together with Cindy

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showcase

Work in Focus

See Cindy McKissock's work to see the extent of their creative portfolio.

Ask Poli: AI policy tool that transformed an industry
Projects
Fannie Mae

Ask Poli: AI policy tool that transformed an industry

🙋🏼‍♂️Digital Wellbeing
🤗 Inclusion & Accessibility
Product Innovation
Product Design
Business Innovation
+2 more
Ask Poli is a B2B2C tool that uses cutting-edge technologies like AI, Machine Learning, and Natural Language Processing to replace a byzantine digital policy guide and revolutionize how hundreds of thousands of mortgage professionals access vital information for their businesses.
Established New Design Org to Transform Legacy Financial Services Firm
Consulting & Advising
Fannie Mae

Established New Design Org to Transform Legacy Financial Services Firm

🙋🏼‍♂️Digital Wellbeing
🤗 Inclusion & Accessibility
+5 more
• Developed business case for new enterprise human-centered design function • 100 digital products, Employee and Customer Experience, Affordable Housing • 0 to 100 designers in 18 months. • 4x NPS, +30% customer experience, and +15% efficiency.

Values & Ethos

Neol represents the convergence of my deepest beliefs in innovation, learning, and collaboration—meaningful, community-driven change to harness the transformative power of design and technology. It aligns with my vision for a more inclusive and innovative world and supports my commitment to shaping impactful, human-centered solutions.

Cindy McKissock
Cindy McKissock
Product and Design Strategy Executive